Terms of Service

Effective date: June 1, 2026

These Terms of Service (“Terms”) govern your access to and use of Pamosnik (“Pamosnik”, “we”, “us”), a platform that lets businesses build automated Instagram Direct Message and comment workflows. By creating an account or using the service, you agree to these Terms.

1. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding contract. You are responsible for the accuracy of your account information and for keeping your credentials secure. You are responsible for all activity that occurs under your account.

2. The service

Pamosnik lets you connect an Instagram Business account and configure automations that send and receive messages and reply to comments on your behalf. We may add, change, or remove features over time. We do not guarantee uninterrupted or error-free operation.

3. Acceptable use

You agree not to use Pamosnik to:

  • send spam, unsolicited, deceptive, or unlawful messages;
  • violate the Meta Platform Terms, Instagram Community Guidelines, or any applicable law or regulation;
  • infringe the rights of others or harvest data without consent;
  • attempt to disrupt, reverse engineer, or gain unauthorized access to the service.

You are solely responsible for the content of the messages and automations you create and for obtaining any consents required to message your audience.

4. Third-party platforms

The service depends on the Meta / Instagram APIs. Your use of those platforms is subject to their own terms, and Meta may change or restrict API access at any time. We are not responsible for actions taken by Meta, including suspension of your Instagram account.

5. Fees

Some plans are paid. Fees, billing cycles, and any free tier are described at sign-up or on our pricing page. Unless stated otherwise, fees are non-refundable. We may change pricing with reasonable notice.

6. Intellectual property

Pamosnik and its software are owned by us and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service. You retain ownership of the content and data you provide.

7. Termination

You may stop using the service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the service in a way that risks harm to others or to the platform. On termination, your data is handled as described in our Privacy Policy and Data Deletion Policy.

8. Disclaimers and liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Pamosnik is not liable for indirect, incidental, or consequential damages, or for lost profits or data, arising from your use of the service.

9. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and revise the effective date. Continued use after changes means you accept the updated Terms.

10. Contact

Questions about these Terms? Email hello@pamosnik.com.